Privacy Policy
Navigation and Geocoding Technologies Ltd. (“Naveo,” or “we,” “our,” or “us”) and its affiliates are telematics and IoT solutions developers. Naveo is committed to protecting your privacy. This Privacy Policy explains what to expect from us regarding your personal information when you contact us or use one of our services.
This Privacy Policy applies to websites (e.g., https://naveo.mu and its subdomains), emails (e.g., info@naveo.com, support@naveo.com, sales@naveo.com), offline and online events, products, and services owned or controlled by Naveo and its affiliates, including but not limited to the Naveo platform and associated applications (“Apps”) (collectively, our “Services”). By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
We take your privacy seriously. All personal data will be collected, stored, and used by us in accordance with the Act 20 – Data Protection Act 2017 and/or other applicable statutory regulations.
Personal Data We Collect
We collect personal data in various ways, including automatically through your interaction with our Services and directly from you.
Personal Data You Provide Directly:
- First and last name
- Business/company name
- Payment information
- Job title
- Identification (for limited purposes)
- Year of birth
- Gender
- Email address.
- Phone number.
- Password or passcode
- Place of residence and associated location information
Personal Data We Collect Automatically:
Location Information:
- IP address
- Time zone
Device Information :
- Device model
- Unique device identifiers
- Operating system and version
- Mobile operator and network information
- Device storage information
- Version of your device system
Usage Data:
- Frequency of use
- Areas and features accessed, visited, or used
- Engagement with specific features
Purposes and Legal Bases for Processing Personal Data
We use your personal data for the following purposes:
- To provide and maintain our Services, including monitoring their usage.
- To manage your account as a registered user of the Services.
- To fulfill contractual obligations related to purchases or other agreements made through the Services.
- To provide you with offers, updates, and information about our products and services, unless you opt out.
- To contact you via email, telephone, or other electronic means regarding updates, security information, or other necessary communications.
- To manage and respond to your requests.
- To conduct data analysis, evaluate marketing campaigns, and improve our Services.
We process personal data based on:
- Your consent (e.g., during registration).
- Legitimate interests (e.g., to provide our Services).
- Contractual obligations (e.g., to fulfill a service agreement).
- Legal obligations (e.g., compliance with applicable laws).
Data Retention
We retain your personal data only as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy. When data is no longer required, we either delete it or anonymize it in compliance with legal obligations.
Your Privacy Rights
You have the following rights:
- Access your personal data and request a copy.
- Request data portability in a structured, machine-readable format.
- Correct inaccuracies in your personal data.
- Request deletion of your personal data.
- Restrict or object to data processing.
- Withdraw consent where processing is based on consent.
For any privacy-related inquiries or to exercise your rights, please contact us at info@naveo.com.
Sharing Your Personal Information
In addition to the specific situations discussed elsewhere in this policy, we may share personal information in the following situations:
- We may share information with our corporate affiliates.
- Other disclosures with your consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Privacy Policy.
- Other disclosures without your consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request.
- Service providers. We share your information with service providers. Among other things service providers help us to administer our websites, send email communications, conduct surveys, provide technical support, detect fraud, process payments, and assist in the fulfilment of orders. Our service providers will be given access to your personal information as is reasonably necessary to provide the website and related Services. Our service providers are contractually obligated to use your personal information only at our direction and in accordance with our Privacy Policy; to handle your personal information in confidence; and to not disclose your personal information to unauthorized third parties.
- Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your personal information with third parties without your consent.
Automated Decisions
We do not use automated decision-making or profiling that significantly affects you.
Complaints
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with your local data protection authority.
Contact Information
If you have any questions or concerns about your privacy, please contact us at:
Email: info@naveo.com
Address: Navigation and Geocoding Technologies Ltd, Conidae House, Anse Courtois, Pailles
For a list of local data protection authorities, visit this link.